5

I’ve had a list of work done on my European branded car here as my other local trusted mechanic does not work on them. They did everything I had requested (mind you I am called/considered picky/detail oriented when I have work done) I.E using manufacturers parts/oils, had my coolant flushed with ONLY distilled water as to not introduce corrosion/rust in my system prior to replacing coolant etc… They are very good at finding the other problems I was not aware that needed serviced and happily & patiently explained why and spared me plenty of time to understand the mechanics of it all and one thing I absolutely love is they include pictures with details from the servicing tech about why/where it’s worn in their emails/texts! They are fair priced especially considering euro cars take special tools, software, training etc. for everything to be done quote “proper” as far as I understand. They are also **extremely patient (my car was with them a weekishhh or so ONLY because I insisted on using used good condition parts off the inter webs. **This is because I did not want to pay an exorbitant amount of money for “branded OEM European dealer parts” mind you not their fault car dealer fault) on a pair of items and the first order or so off the web did not match the parts I needed for it to be done proper & affordable to my detailed picky donkey. But once they did have the right ones & managed to take off the literally fused pieces of metal/nuts off my car it went all well & smoothly. Props to them for their diligence, knowledge & commitment to making a happy customer!** ) and do follow up well with any additional findings/when it’s done via over the phone usually and or voicemail and I believe they do use text/email updates. (don’t expect any mechanic to call you all the time that’s also your duty/responsibility to check in/follow up for all the hater reviews saying ‘they took to long to follow up or xyz excuse FYI) I highly suggest them for any service & especially any European car services.

5

I've been bringing my car here for years. They've always taken excellent care of me and my vehicles; highly recommend.

Thanks Bill, happy we've been able to take care of your Mercury, let us know if that Subaru needs any love.

- Mark Greene Automotive Repair
5

Thanks for the review Joe, glad we could get your Dodge Ram up and going again.

- Mark Greene Automotive Repair
5

The team at Mark Greene is top notch! I went in thinking I had something potentially wrong with my exhaust and they did a full work up of my car and assured me nothing was wrong. Greatly appreciate the honesty from the team!

Thanks for coming in Corinna, glad we could give you peace of mind that your Nissan going strong.

- Mark Greene Automotive Repair
5

Thanks for the review Hannah! Glad we could get that brake hose replaced on your Ford Escape.

- Mark Greene Automotive Repair
5

We took our 2014 Nissan Altima in for a transmission repair and received absolutely top quality service. It's rare to find an auto repair shop that is honest with you about your repairs and doesn't ever seem to be trying to upsell anything. I've since returned to Mark Greene for other totally unrelated repairs and have always had the same amazing experience. If you need work done on your vehicle, this is definitely the place to go.

Thanks Paul, glad to see your Nissan Altima recently and we'll be here for anything you need in the future! Have a great weekend

- Mark Greene Automotive Repair
5

They were fast. They were friendly. They quoted me a price that was reasonable and close to what I expected to pay. The car runs great and I will definitely come here again.

Thanks Gloria, we always try to maintain the price point we quote you, no one likes a surprise.

- Mark Greene Automotive Repair
5

I want to give a huge shout out to Mark Green Automotive Repair in Lakewood on Mississippi and Lamar streets. I have been there before and they’ve always done great work. A week ago I bought a car from a dealership and there was a strong gas smell inside the car. The dealership couldn’t figure out what it was. I took it to Mark Greene and not only did they do a 20 point inspection for free but they figured out what the smell was coming from and found a warranty for me to get the work done at a Ford dealership. Jonathan was amazing, very professional, very helpful. I just can’t recommend them enough!

1

Not recommended & not BBB accredited. I was quoted a price for a job I thought I was getting done. I found out after the fact that the quote was only for part of the work I needed done. I was misled by the salesman & paid a ridiculous amount for a rear brake job. In addition, the mechanics missed critical issues with the front breaks that now is costing me more money to get repaired. We also took another to them at the same time & we were told that it was fine when it actually needs multiple issue repaired. It seems the mechanics at this shop don't really pay attention to everything and what they do pay attention to is super overpriced!!! And reading other reviews , I expect to get a response that is defensive and not one of a true business that wants to make things right with anybody! This is a response to your comments. As I expected it would be a series of explanations and a little bit of smug sarcasm such as the treatment I received from the guy who works your counter. I brought my car in to get both front and rear brakes done. When I received the quote for my brake job for $350 to do the pads I assumed it was for all four brakes which is what I had requested. I was shocked to find out in the aftermath that you guys charged me $350 to install rear brake pads. Seriously?! I may be a woman but nobody in their right mind would agree to pay that kind of price to do one set of brakes . I would even be a little pricey to do front and rear brake pads for $350 , but I agreed because of the convenience of your location ! Everything else since then has been a joke. You are a joke your employees are a joke, your business overcharges and underworks! I will be happy to find an honest home because it's definitely not with you!

Hi Shelley, we're sorry we've parted ways under these circumstances. It looks like your rear brakes and rear wheel bearing were replaced, the total for both of those items is what is charged on the ticket. We have a note that the front brakes at the time were well within specification and there was no safety concern and therefore no reason to replace. On the sheet you brought from the dealer it lists the front pads had 8mm in the front which is a thick pad, the rotor showing waves does not affect performance or safety unless you have a pulsation which at the time of our inspection was not the case. On the other car it looks like you had a dead battery concern, it looks like we had charged the battery at the beginning of the week then let it sit here while you were on a trip and checked it again at the end of the week. Looks like the car started easily after sitting five days, the battery tested good and there was no parasitic draw found.We wish you good luck with all of your future repairs wherever you can find an honest home.

- Mark Greene Automotive Repair
5

Good place to take your car

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