5

Most shops would have sold me new rotors instead of milling them. I've been a customer for many years and they are THE most honest and fair auto repair shop anywhere.

5

Mark and everyone at his shop are awesome. They truly care about their customers. Mark is honest and trustworthy. I am happy to know that I have a place I can take my car and not get ripped off or lied to. I will not take my car anywhere else.

5

Mark Greene Automotive is truly The Best! I took my vehicle there and found their team to be extremely professional, prompt and accommodating! Tom did the work on my car and he will definitely be my go to mechanic from here on out! They are The Best and I can't wait to tell everyone I know!

5

I went in knowing I needed new tires, brakes checked, and potentially an alignment. My car, which I have owned for 1 month, had been shuddering and pulsing when I braked and it pulled slightly to the left. He recommended that I get the timing belt checked once I told him the previous owner was rough with the car (front end had been submerged into a pond at one point). Turns out the timing belt was chipped and starting to crack, meaning it was best to replace it to get the most out of my car. Mark and Tom even showed me my timing belt after it was replaced, and lo and behold, it was chipped and cracked just like they said. While I was not anticipating the extra repair and its cost, I'm very glad it and the other things were repaired. After the short drive home, all the braking (shuddering and pulsing) and pulling problems have ceased. I am very happy with taking my car to Mark. He's generous and fair. I felt that he did everything he could to make repairing my car as easy as possible, and I'm very thankful for everything he did for me.

5

Mark has been taking care of our whole family's cars for many years now! He has always treated us fairly, been honest with the work that needs to be done and not doing work that isn't necessary. I trust Mark and Tom to give me an honest assessment of the needs for my car and to do a great job keeping our cars functioning and maintained with skill and knowledge.

5

I have been taking my 2000 Totyoa 4 Runner to Mark Greene Automotive for many years and Mark and his staff keep my car running like new . My car has almost 300,000, mile on it and it still runs like new. These days it is hard to find a mechanic that is honest and fair and these are everyday standards at Mark's Auto shop. You don't have to worry about a long list of un-needed repairs and a large bill. You will always get the truth from them and most important is they treat you like family. You feel good since they put their customers first and they listen. Ladies a great safe place to take your car knowing you want get mislead . If you need to have your car working perfectly then take it to Mark and his staff you will be happy you did.

5

Mark Greene and his staff are awesome. Tom helped me out immediately when I rolled in with my Xterra spewing antifreeze like Old Faithful. He had the problem diagnosed within about 15 minutes and figured out that I needed a couple new hoses. He quoted me around $500 to get it all done, but said it would be cheaper if he didn't have to remove one part of the engine. It was Thursday and he said he may not have it done until Monday. Well, he ended up not having to remove the part on the engine and got the hoses installed the very next day, and I drove out of there for much cheaper than $500. This shop is honest and they work hard and quickly, and Tom even made sure I had a ride out of the shop when they had to keep my truck overnight. I will continue to use this mechanic and I will refer everyone I know to them.

4

Friendly service. I have been using Mark Green Automotive for 5+ years now. He does honest work.

5

Mark SAVED Me! I am trying to head out of town for the 4th of July and a check engine light came on. When I called the Dealership, they said they would not even look at it for a week! That is ridiculous, I need it looked at now to see if I can drive this car 3,000 miles or not. Then I remembered that Mark helped me once with my old car. I gave him a call. He said come right over. 5 minutes later Mark told me it was a false alarm, the gas cap was loose! Who would have guessed the gas cap set off the check engine light! He did not charge anything and as always, was kind and polite. I am on my way out of town without any concerns. Thanks MARK

1

Mark Greene told me he, "did not care about me" after I said I would report him to the BBB. My car's speedometer was broken after I had them repair my wheel bearing. Both Mark Greene and partner were rude and claimed it was mere coincidence my speedometer broke while they fixed my wheel bearing that I paid 200.00 more to have repaired compared to when I had a shop in Omaha fix the other wheel bearing. Worst customer experience ever. I was told since he knew more about cars that I could not possibly be correct in assuming that the speedometer broke while in their possession. I will tell everyone not to go there and will let everyone know not only did they refuse to take any responsibility, I was yelled at definitely not treated in a "Christian" manner.

Let’s get the facts straight. What I said to Angela was: “I don’t care what you do” in response to her repeating over and over that she was going to report me to the BBB and tell everyone not to do business with me. I tried to talk to her and explain the problem but she did not want to hear it. She also accused me of breaking her radiator fans, causing her car to overheat, but when she came back in to have us look at the speedometer she never brought that back up. About the $200 that she says was more than the last wheel bearing repair: We priced this job out and gave Angela the price for the repair before we ever started the repair, she said go ahead without ever bring this “Omaha” repair up. We did not know that the hub was ruined until after we started the job, called Angela and told her, that because she drove the car with a bad wheel bearing for so long that she also ruined the hub and that it had to be replaced which added an extra $75 to the job. She said o.k. without any problem. After Angela left on Wednesday upset, I keep thinking about how I could have handled this differently and realized that I handled this situation wrong. I called Angela Monday and told her that I would fix her speedometer free of charge. She brought the car in Tuesday and we took care of the problem, speedometer fixed!

- Mark Greene Automotive Repair
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