1

Mark Greene told me he, "did not care about me" after I said I would report him to the BBB. My car's speedometer was broken after I had them repair my wheel bearing. Both Mark Greene and partner were rude and claimed it was mere coincidence my speedometer broke while they fixed my wheel bearing that I paid 200.00 more to have repaired compared to when I had a shop in Omaha fix the other wheel bearing. Worst customer experience ever. I was told since he knew more about cars that I could not possibly be correct in assuming that the speedometer broke while in their possession. I will tell everyone not to go there and will let everyone know not only did they refuse to take any responsibility, I was yelled at definitely not treated in a "Christian" manner.

Let’s get the facts straight. What I said to Angela was: “I don’t care what you do” in response to her repeating over and over that she was going to report me to the BBB and tell everyone not to do business with me. I tried to talk to her and explain the problem but she did not want to hear it. She also accused me of breaking her radiator fans, causing her car to overheat, but when she came back in to have us look at the speedometer she never brought that back up. About the $200 that she says was more than the last wheel bearing repair: We priced this job out and gave Angela the price for the repair before we ever started the repair, she said go ahead without ever bring this “Omaha” repair up. We did not know that the hub was ruined until after we started the job, called Angela and told her, that because she drove the car with a bad wheel bearing for so long that she also ruined the hub and that it had to be replaced which added an extra $75 to the job. She said o.k. without any problem. After Angela left on Wednesday upset, I keep thinking about how I could have handled this differently and realized that I handled this situation wrong. I called Angela Monday and told her that I would fix her speedometer free of charge. She brought the car in Tuesday and we took care of the problem, speedometer fixed!

- Mark Greene Automotive Repair
5

We've been going to them for years. It's rare to find an honest mechanic that's also competent and not expensive, but Mark Greene is the one!

5

We discovered Mark Greene auto not too long after moving here in 2010 and have been going there for most every auto repair since. They have always been honest and up front with us and pretty quick too. We have brought things in to them on a few occasions and they have ended up telling us we didn't need as much done as we had thought (or didn't need anything done) - the point being that they could have done an unnecessary repair to get the money and we probably wouldn't have known but they chose not too. We definitely trust them with out auto repair. Also they are about a 25 minute drive for us but it's worth it to us for a mechanic we trust!

5

This place is the best. I've been back many times as the staff are always honest, friendly, experienced, and professional. So nice to have a place to take our vehicles and not worry about whether they are being honest! :)

5

I spoke with Breann. She was incredibly knowledgeable and willing to help. I also saw her interact with two other customers and I was definitely impressed. They are a good business, which seems to be rare today.

5

this place is awesome! ! they are very honest and good people! I came by telling them I wanted to build a lamp out of car parts for my boyfriend. Not only did they allow me to look at the pieces that was gonna to be tossed, they were so helpful!! they gave their input of parts....such a good place feeling comfortable when I asked so! That is so huge to me!! they are trust worthy for sure!!!

5

Excellent customer service. Charge only for work done. I drive 30 miles to get receive their reliable amazing service. I highly recommend them.

5

Their customer service is outstanding as well as their rates are affordable. I have always been given honest answers about what if anything is wrong with my car. Since I have been going to Mark Greene Automotive I have had 2 cars, a Volkswagon Beetle and a Toyota Camry. And while Volkswagon parts are Very expensive, they always offered me good prices and did better work than other auto shops who specialized in Volkswagons. And my Camry runs like a dream.

5

This is an ethically run autorepair shop you can trust if it needs to be done that this is the truth. Highly recommended!

5

Mark Greene Auto is where I have my family's cars repaired ANY time I need work done on them. What I really like about this shop is how honest they are. They let you know what repairs need to be done right away and what can wait. There is never any pressure, and they don't make you feel intimidated. As a woman, I always feel comfortable going to this shop, and that's important to me. Their lead tech, Tom is a genius. What a phenomenal family-owned small business! Thanks, Mark Greene Automotive!

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