I’ve been coming here for a few years now. I never feel like I get the run-around and never feel like they are trying to exploit my lack of knowledge about my vehicle. The staff is always friendly and willing to explain and answer all of my questions. My only two complaints would be, first, the first time I took my vehicle here, I was advised that my car would be done by a certain time. When I returned, I was advised that the work hadn’t even been started yet and that they were shorthanded. To be honest, I wasn’t upset that it wasn’t done, I was frustrated because I was told a certain time with no phone call to let me know it had changed. I understand if they are shorthanded, it could be difficult, but a 2 minute call would have sufficed. Second, I go on a cross country road trip about once a year. So, I usually ask them to do a once over to make sure everything is good, one main thing being lights (headlights, tail lights, brake lights, plate lights, etc.) I don’t need any reason to get pulled over while traveling. But, each time I’ve asked, something was always missed. I’m not overly upset because I know it’s a lot to ask, but it’s still a bit frustrating. A lot of those things are difficult to check with one person. Overall, they are great and helpful and I’d definitely recommend them.