I went in knowing I needed new tires, brakes checked, and potentially an alignment. My car, which I have owned for 1 month, had been shuddering and pulsing when I braked and it pulled slightly to the left. He recommended that I get the timing belt checked once I told him the previous owner was rough with the car (front end had been submerged into a pond at one point). Turns out the timing belt was chipped and starting to crack, meaning it was best to replace it to get the most out of my car. Mark and Tom even showed me my timing belt after it was replaced, and lo and behold, it was chipped and cracked just like they said. While I was not anticipating the extra repair and its cost, I'm very glad it and the other things were repaired. After the short drive home, all the braking (shuddering and pulsing) and pulling problems have ceased. I am very happy with taking my car to Mark. He's generous and fair. I felt that he did everything he could to make repairing my car as easy as possible, and I'm very thankful for everything he did for me.